After you buy

Supply of Goods (Implied Terms) Act 1973 – Hire Purchase Agreement

Use the following letter template to write to the finance company.

Where goods are bought under a Hire Purchase agreement, the contract is governed by the Supply of Goods (Implied Terms) Act 1973. Your rights are against the credit provider rather than the trader who supplied the goods. The Act states that all goods supplied by a trader to a consumer must be of a satisfactory quality, fit for purpose made known and as described. If they are not, you may have rights to claim ‘damages’ from the finance company i.e. the cost of having the faults repaired, or for the finance company to arrange repairs and cover the cost.

This template is to be used for guidance and may not suit your specific situation. If you require more detailed advice & guidance, please call Consumer Direct on 08454 040506

Dear  Choose a salutation The Owner/Manager's name Sir/Madam   ,

Account No
Supply of Goods (Implied Terms) Act 1973 (as amended)

On , I entered into a Hire Purchase agreement with you for from .

The following problems have arisen:

I understand that under the above legislation, it is your responsibility to resolve the matter and would therefore ask that this is done within the next 14 days.

Yours