After you buy

The Cancellation of Contracts made in a Consumer's Home or Place of Work etc. Regulations 2008

Use the following template to write a letter informing the trader of your wish to cancel the contract, after receiving a visit from a trader to your home or place of work.

Under the Cancellation of Contracts made in a Consumer's Home or Place of Work etc. Regulations 2008, if you buy goods or services costing more than £35 as a result of a trader's visit to your home or place of work, the trader is required by law to provide you with a written copy of your cancellation rights explaining your rights to cancel the contract at the time the contract is made. This will then give you 7 days to cancel the contract starting the day the cancellation notice is received. Failure to do so may be a criminal offence and may make the agreement unenforceable. It does not matter whether the visit is one that you have requested yourself or whether it is unsolicited.

(Please report to Consumer Direct if you have not received cancellation rights)

This template is to be used for guidance and may not suit your specific situation. If you require more detailed advice & guidance, please call Consumer Direct on 08454040506

Dear  Choose a salutation The Owner/Manager's name Sir/Madam   ,

Cancellation of Contracts made in a Consumer's Home or Place of Work etc. Regulations 2008

On , your representative called at my home and a contract for at a cost of £ . I have paid £ towards the full amount. I have now decided that I do not wish to proceed with the contract.

Under the above Regulations, I have 7 days starting the day I received the cancellation notice to cancel the contract.

I am hereby giving notice that I wish to exercise this right to cancel my contract with you.

I therefore require a full refund of monies within 14 days of receipt of this letter together with confirmation that the contract has been terminated.

Yours